What does brand strategy consist of?

A paper cut-out of a chess knight pieced together from blueprint fragments

Ask five agencies what brand strategy is and you will get five decks. Strip the decks away and the same seven decisions are underneath every one of them.

Most businesses come to a studio asking for a logo and leave with a conversation about strategy they did not expect. That is not upselling. A logo is a decision about how to look, and it is impossible to make well until you have decided what you are, which is what strategy is for. The chess piece in the picture is a fair image of it: the shape everyone recognises is cut from the working drawings underneath.

Here is what those working drawings consist of, in the order we produce them.

The seven parts of a strategy

01Positioning
02Audience
03Purpose and values
04Personality and voice
05Messaging
06Architecture
07Proof and measures
Each part answers one question about the business. The identity is designed from the answers, not before them.

1. Positioning

One sentence that says what you do, for whom, and why you rather than the alternatives. Not a tagline, a working statement for internal use. "The branding studio for founders who want to look like the company they are about to become" is positioning. "Creative solutions for ambitious brands" is not, because every agency on earth could say it.

Positioning is the hardest part and the one most often skipped, because it means choosing who you are not for. Everything else in the strategy is downstream of it.

2. Audience

Who buys, who influences the purchase, what they are trying to achieve, what they are afraid of, and what they currently do instead of hiring you. Written as real people with real situations rather than demographic bands. A good audience section reads like a note from someone who has actually spoken to your customers, because it should be.

3. Purpose and values

Why the company exists beyond revenue, and the three or four principles it will not trade away. This section has a poor reputation because it is where the vague words gather: integrity, innovation, excellence. The test is whether a value could be reversed and still sound plausible for another company. If "we value honesty" is on your list, ask who values dishonesty. Real values are specific enough to be argued with.

4. Personality and voice

If the brand were a person in a room, how would they behave? Three to five character traits, each with a "this, not that" so the design and copy teams have a usable edge: direct, not blunt. Warm, not cute. Confident, not loud. Then the voice principles that follow, with examples: how we write a headline, how we write an apology, the words we use and the words we do not.

5. Messaging

The positioning translated for the outside world. A core message, two or three supporting pillars, and the proof for each. This is where the tagline lives, if there is one, but it is mostly the structured argument a website, a pitch deck and a sales conversation should all make in the same order.

6. Architecture

How the brand relates to its products, services, sub-brands and any parent. A single company with one offer barely needs this section. A business with three product lines, a partnership and an acquisition needs it badly, because every naming decision from here on depends on it.

7. Proof and measures

What evidence supports the position today, what evidence needs building, and how the business will know the brand is working. Client results, credentials, reviews, the specific numbers that make the claim credible. And a small set of measures: the questions in a customer survey, the search terms, the sales-call length, whatever would move if the brand did its job.

What it looks like when it is done

A short document, twelve to twenty pages, that a new hire could read in an hour and then make brand-consistent decisions without asking. Not a manifesto, not a mood board. If the strategy needs the designer in the room to explain it, it is not finished.

From there the identity work has a brief that can be tested against: does this typeface feel direct, not blunt? Does this layout make the core message first? The strategy does not make design decisions, but it makes them checkable, and that is the difference between a logo you like on Tuesday and a brand that is still right in five years.

Frequently asked

What is brand strategy?

The set of decisions about what a company stands for, who it is for, how it is different and how it should sound, made before any visual identity work begins, so the identity has something to express.

What is the difference between brand strategy and brand identity?

Strategy is the thinking: positioning, audience, voice. Identity is the expression: logo, type, colour, imagery. Identity without strategy is decoration.

How long does brand strategy take?

For a small or mid-sized business, typically two to four weeks of research, workshops and writing before design starts.

Have a logo but no strategy underneath it? Let us write the working drawings.

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